A Day in the Life of ... A Loan Officer from Ecuador

Laura Sarango is a loan officer at fundación FACES, lendwithcare.org's partner microfinance institution in Ecuador. She has very kindly taken time out of her busy schedule to describe an average day in her office.

Laura (in the purple t-shirt) with her colleague, Fernando, and loan officers from the Malcatos office
© CARE

"My name is Laura and my official role within FACES is to provide financial and health education to all of FACES’ customers. I am also in charge of collecting the customer profiles that we send to lendwithcare to be uploaded to their website. When I start my work day the first thing I do is review all the activities that I have planned for the day and write them down in my notebook. I then usually log-on to my computer to check my emails and then log-in to the lendwithcare system so I can check the status of the loans we have on the site as well upload any outstanding stories.

Ecuador: Microfinance and Women Entrepreneurs

‘No tengo con quien dejar los niños’

Mariana Robalino, an entrepreneur from Ecuador
© CARE

Looking through the types of business supported by lendwithcare in Ecuador, it is notable that many women manage shops, raise poultry or provide sewing or tailoring services – typically, activities that are undertaken from home. When during a recent visit to South America I asked women entrepreneurs why they favoured such enterprises, invariably the response was ‘No tengo con quien dejar los niños’ or ‘I have to look after the children’. Working from home enables women to earn an income while looking after young children – they can close the business while they drop off and pick up their children from school or attend to other urgent tasks such as taking an ill child to the doctor.

Has the debate on microfinance made us forget about the poor?

Lendwithcare on location in Ecuador


Ines © CARE



The microfinance community can be a confusing and contradictory place. Ever growing and buzzing, it is a community built upon grand ‘for’ and ‘against’ statements, a place that is bursting at the seams with facts and figures and a place, let’s face it, that leaves even the most persistent of ‘truth-seekers’ feeling dizzied and exhausted. Which is why my recent trip to Ecuador provided a much welcomed break and refocussed my attentions on what, or more accurately whom, this is all about: the working poor.

Finding the 'right' microfinance partner

Lendwithcare on location in Ecuador

Entrepreneur: Leonor Zhingre

© CARE

When describing to a friend recently how lendwithcare works she responded ‘so it’s a bit like an online dating website for charities?’ A comparison that I instantly felt like rejecting yet one which made me think: As life in developed countries becomes more and more digitalised, whether it be how we find love, complete daily chores like food shopping, or indeed how we give to charity, are face-to-face interactions becoming a waste of time?