Guest blog | How hands forge human connections

This blog has been reposted with permission from Michelle Nicol.

Originally posted here.

One hand belongs to a project manager from a prestigious international law firm. The other to an 81-year-old villager and survivor of the most brutal, insidious civil war.

We are in Cambodia. We have cycled from Paksé in nearby Laos, to a small village community near Battambang to see the difference that CARE International is making to people’s lives through its micro-finance initiative Lendwithcare.

Guest blog | A lender's experience meeting Lendwithcare entrepreneurs

Lendwithcare has recently lent £10 million to entrepreneurs across the world, and to celebrate, we are offering one lucky lender the chance to win a trip to Zambia to meet Lendwithcare entrepreneurs, and see the difference their loans have made.

Long-standing lender Gary Nicol shares his experience of when he met Lendwithcare entrepreneurs, by taking part in CARE's Vietnam to Cambodia cycle challenge:

Financial products and training, the winning formula? | Nancy's update from Zimbabwe

It is now widely accepted that a key component of financial inclusion, that is providing poor and low-income people with access to appropriate and affordable financial services, is financial literacy. This, of course, makes perfect sense. After all, what is the good in providing the tools if the recipients do not fully understand how to use them, or indeed understand what might be the risks of using them?

Better evidence means less poverty

The primary purpose of Lendwithcare is to help poor people to improve their lives through supporting them to access loans for their businesses. Do we actually have any evidence that this is happening? Certainly, we have a great deal of anecdotal evidence – in addition to the periodic updates that we receive from some of the microentrepreneurs that we have funded, each year my colleagues and I also visit and speak with hundreds of individuals and groups who Lendwithcare supports in 11 countries in Africa, Asia and Latin America. Although we do come across some persons for whom nothing much seems to have changed, more often than not they explain to us how access to loans over an extended period of time has enabled them to develop their businesses, stabilise or increase their incomes, increased their self-confidence, self-esteem and economic independence, make improvements to their homes, and sometimes as a result even spend more money in areas such as their children’s education and the health of their families.

However, this approach is not particularly scientific – there are often other important reasons aside from improved access to loans why their lives have improved, it might be that we are simply meeting the more ‘successful’ microentrepreneurs, people are simply being polite, or they are telling us what they think we want to hear.

Ghulam Raza interviewing an entrepreneur at Akhuvat

Video updates from Togo part three: “A small loan is like oil in an engine; it allows people to move forward"

Finally, part three of Tracey's video updates from her April 2013 trip to Togo is here! Here are also parts one and two for some context.

To round off my blog/video updates from Togo, I wanted to share with you some lasting impressions from the trip.

The passion and commitment of the WAGES staff

Many of the office staff began their careers as Loan Officers, including the General Manager, Ramanou Nassirou who, when talking about the entrepreneurs said “most of them know how to run their business, we just provide them with a small loan to get them started - a small and affordable loan is like oil in a car engine; it allows people to move forward". 

I have already written about how WAGES supported clients who lost everything in the massive fires which swept through the great markets of Lomé and Kara last year and this demonstrates further the commitment that WAGES have to improving the lives of their clients. 

Philippines Diary - lendwithcare in the field

As Tracey Horner, Head of Lendwithcare, travels to the Philippines post Typhoon Haiyan we follow her here ... 

I Thought I Would Paint A Picture Of Daily Life Here

Emma Chase works for the micro-finance institution MicroLoan Foundation and is currently spending three months volunteering in Zambia, where she is helping to set up the partnership between MicroLoan Foundation and Lendwithcare. She has been writing about her time in Zambia in three previous blog posts ("Home away from home", "Muddy bricks and trainers" and "If it had wheels, I travelled on it!") and here is her fourth installment. This is a re-post from the MicroLoan Foundation.

It’s 17.00 and we’ve had a power cut, and no water, since 9 a.m. It’s a daily occurrence and I thought I would take the opportunity to describe to you all what life here is like; my day-to–day routine.

I wake on average between 5 and 5.30 a.m in time with the sun, to the illusive clanging of metal somewhere nearby; I’ve tried, and failed, to identify its source, and purpose! Once up I pour myself a cup of water, boiled the previous night, and say good morning to my resident spiders – I think they are a family as this past week I’ve seen half a dozen small spiders – and they entertain me with a dance around the room. 

On the way to work – Smog and poverty

I am accustomed to life here - as I navigate my way along the side of roads, jumping out of the way when a car speeds past hooting me to move, I forget that I am many miles away from home, where life is so different. I join men in smart suits (yes, suits when it is 37degrees!) walking to work, children being taken to school by elder siblings, girls and boys with music blaring from their phones walking with the arrogance of youth, men sweeping the leaves and dead flowers away from a government building, cattle on a walk, a man on his bike with a wellington on his left and a flip flop on his right, three cyclists each carrying two dead goats on the backs of their bikes, holding my breath as passing vehicles emit large plumes of dark smoke – oh wait! Not so different after all.

Financial inclusion: How can poor people have access to the financial services they need?

2.5 billion people around the world lack access to financial services such as savings accounts, access to loans,  insurance and  bank transfers.  According to the Centre for Financial Inclusion, “Access to a range of quality financial services at affordable prices, delivered with convenience and dignity, can change the course of an individual’s, family’s, or business’s future.  A full suite of financial services should be provided with quality, to all who can use them, by a range of providers”.

Video updates from Togo part two: collecting updates from the field

After the first part of our video updates from Togo in July, the wait is finally over! Here is part two, at last.

In my first blog about my trip to Togo, I mentioned that visiting our microfinance partner, WAGES, was of particular interest to me because of CARE’s long-standing relationship with the institution. However, the main purpose of my trip was to respond to our lenders’ desire for more updates on how their loans have impacted on the lives of the people they have supported.  So I travelled to WAGES to provide the loan officers who work with Lendwithcare some further training on how to provide updates and more specifically how they can use film to bring these updates to life.

The training was led by professional film makers Fiona Molloy and Nik Wood (the people that also put together our fab TV ad!) and I have to say the loan officers really enjoyed learning the tricks of the trade from Fiona and Nik.  They particularly enjoyed learning how shooting different kinds of footage rather than simply zooming in and out can improve a film.

These three women had specific messages they wanted to pass on to the Lendwithcare lenders:

If It Had Wheels, I Travelled On It!

Emma Chase works for the micro-finance institution MicroLoan Foundation and is currently spending three months volunteering in Zambia, where she is helping to set up the partnership between MicroLoan Foundation and Lendwithcare. She has been writing about her time in Zambia in two previous blog posts ("Home away from home" and "Muddy bricks and trainers") and here is her third installment.

A few weeks ago I spent a day traveling to the rest of MicroLoan Zambia’s branches. Initially I was to spend a few days at each branch, but last minute training would see everyone in Chipata the following week. I travelled to Nyimba, Petauke and Katete to meet with each branch manager and brief them on the proposed procedures for Lendwithcare. My day started bright and early and by 4 a.m I was in a taxi, en route to the coach station. Little did I know that come nightfall, I would have travelled on pretty much anything that had wheels.

The coach set off to Nyimba at 5 a.m and in the 3 hours the journey took, the sun woke up and said a very impressive good morning; casting a warm orange glow over the undulating landscape until it reached its peak to settle itself high in the sky, watching over eastern Zambia.

Promoting better health, diet and hygiene

Lendwithcare’s partners typically accompany loans with a range of other services. These include offering savings accounts, insurance and money transfer as well as providing training in basic bookkeeping, financial literacy and marketing. 

Delivery of a workshop to FACES customers by Laura Sarango 

Muddy Bricks and Trainers

Thank God I didn’t buy new shoes!

All the roads in the “centre” of town are paved, and although crumbling at the sides where the pedestrians walk, there is not much drama walking around. The road outside my guesthouse which leads me to one of these wonderfully, albeit crumbling paved roads, is no such vision of convenience. The road outside my guesthouse is a soil track that every day is worked upon to try and turn it into a concrete one. Every day I win/attempt to win small battles with this road. Being soil, it gets everywhere so, there is not much point in hoping I’ll arrive either at work or at home without also carrying one, maybe two coats of terracotta dust with me. 

Home Away from Home in Chipata, Zambia

Emma Chase, a Microloan Foundation volunteer, has posted a great snapshot of life in Chipata, Zambia where she is currently helping to set-up the lendwithcare.org partnership.

“We would like to offer you the opportunity to travel to Zambia and help set up our lendwithcare initiative”. I received something to this account a few weeks ago whilst on holiday with my boyfriend. I immediately started grinning like a Cheshire cat, he was a little less enthusiastic. Three months working in Zambia – I was excited!

Emma's 'home away from home'

I’ve been here in Chipata, close to the Zambia/Malawi border for 4 days now and it already feels like a home away from home.

I was picked up by one of the team at MicroLoan Zambia and we drove from the airport in Lilongwe, Malawi for about 3 hours through undulating, terracotta landscape. On our drive we overtook many cyclists that populate the road carrying a variety of objects from bags of cement, bikes for repair, and more loaves of bread than a UK supermarket stores. I was lucky in that as we were approaching Chipata the sun was beginning to set and the light cast a warm glow over the town.  A lovely first impression of where I am to call my home for the next few months.

Video updates from Togo part one: providing small loans to the financially excluded

In April I travelled to Togo to visit WAGES, our local microfinance partner, and a number of the micro-entrepreneurs we have supported through lendwithcare.org.  It was a particularly interesting trip for me because when I first started working for CARE International back in 1997, the “Women & Associations for Gains both Economic and Social” (WAGES) project was in the process of moving away from its origins as a small-scale group lending programme set-up by CARE and was transforming into an independent Microfinance Institution (MFI). I remember how CARE’s end of project evaluation had concluded that the WAGES project  was having such a positive impact on the lives of poor women and in order to help the many more thousands of people who could benefit from micro-loans, WAGES should became an independent entity.  This is why when we set up our lendwithcare.org initiative in 2010, WAGES was an obvious choice to be one of our very first partners.

Why are some microfinance loans not so 'micro'?

When asked recently by a lender why many of the loans featured on the lendwithcare.org website were rather large (often around £1,000) we explained why that might be:


1. At lendwithcare we believe that supporting small to medium enterprises (SMEs) often generates waged employment opportunities for some of the very poorest segments of the population. The latter occasionally do not even qualify for a microloan in their own right. This strategy of supporting a range of businesses we believe is more effective in tackling poverty than simply supporting one type of business.

Youth, employment and micro-credit

Chakriya Yoeur from Cambodia

Hana Yousef, recent university graduate and CARE International UK Volunteer, discusses what microfinance could mean to the rising number of unemployed young people in developing countries ...


Historically, micro-finance has never been something typically associated with youth. It seems as though the general pre-conception of young people moving around and being less likely to ‘stay put’ make them less desirable recipients of a micro-credit loan. 


Lendwithcare in Cambodia | How a growing economy impacts on the poor

Lendwithcare on location in Cambodia

Recipient of an agricultural microloan through lendwithcare
© CARE/Nancy Thomas

The last time I visited Cambodia was in 2005 and as I walked out into the humid night air and towards Phnom Penh’s visibly transforming skyline, I was eager to find out how Cambodia had changed since my last visit.

Lendwithcare in the Philippines | Providing more than just microcredit

Lendwithcare on location in the Philippines

Carlito Curacha, a farmer who received a microloan through lendwithcare

© CARE/Jo Broughton

Jo Broughton, CARE International UK's PR & Communications Executive, visited lendwithcare's microfinance partner in the Philippines, SEEDFINANCE, and tells us how microfinance institutions (MFIs) can (and do) provide more than just microfinance ...

Can Microfinance Create Sustainable Businesses?

Lendwithcare.org's Microfinance Advisor, Dr Ajaz Ahmed Khan, answers one lenders very pertinent question

Banking on Change in Uganda

© CARE/Tine Frank

A business owner and lendwithcare lender raised a very important question in an email to the lendwithcare team recently. Attracted to the lendwithcare model due to its emphasis on sustainable development and providing the working poor with a hand up instead of a hand out, he asked how, with loans alone, micro-entrepreneurs were able to create truly sustainable businesses that could benefit whole communities. We thought we would share Ajaz's answer with you all ...

A Day In The Life Of .... A Liaison Officer from Cambodia

Chantra Roeurn works for lendwithcare's microfinance partner in Cambodia, the Cambodian Community Savings Federation (CCSF), and has taken time out of his busy schedule to tell us a little about his work & life 

Chantra Roeurn © CARE